For blog assignment 3 I am doing google.com
The technique I selected is using a survey. I chose a survey to get a better understanding of what features are complicated to use and how users feel about the accuracy of their search results when using Google search. I would implement this survey on the homepage of the site, either above or below the Google search bar. A couple questions on the survey may include:
1.) How often do you use google.com to search for items of interest?
2.) When using Google search, on a scale of 1-5 how often do you find what you are looking for? (1 = never find, 2 = find sometimes, 3 = half & half, find 4 = normally find 5 = always find)
3.) What features would you like to change, if any, on Google’s website?
Question 1 is for designers to know how often each user who fills out the survey uses google.com to search. This will allow designers to get an idea of the multiple groups who use Google and how to judge responses from the surveys. (e.g. Never use, sometimes use, or use on a regular basis) more focus on those who use the site more often
Question 2 is to help understand if the current search results are getting the job done or does there need to be a new categorical or hierarchal method of prioritizing search results. (e.g. Ranking the results in terms of websites, subjects, images, etc. to fit the criteria of what the user is looking for)
Question 3 is to get feedback from the users to find out what he or she would like to see change or if anything with the site is causing them problems (e.g. Navigating through pages & links).
Overall using a survey can help get variety of inputs, to better assess what changes need to be made if any. That way if designers see a common problem between numerous users, then maybe these problems can be addressed in the next designs of the site.
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